Privacy Policy

Personal Information

• Email address for account creation and communication
• Name for personalized service
• Payment information processed securely through third-party providers

File Data

• Ebook files you upload for conversion (PDF, EPUB, MOBI)
• Generated audiobook files
• File metadata and processing logs

Usage Information

• Service usage patterns and preferences
• Device and browser information
• IP address and location data

• Process and deliver your audiobook conversions
• Send you important updates about your account and orders
• Improve our service quality and user experience
• Provide customer support when needed
• Prevent fraud and ensure service security

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Access Control: Strict access controls limit who can view your data
• Secure Processing: Files are processed in isolated, secure environments
• Data Retention: Original files are automatically deleted after 30 days
• Regular Audits: We conduct regular security audits and assessments

We do not sell, rent, or share your personal information with third parties, except:

• Service Providers: Trusted partners who help us deliver our service (payment processors, cloud storage providers)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, with appropriate data protection measures

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Objection: Object to certain uses of your data

To exercise these rights, please contact us at privacy@calliope.com

We use essential cookies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Analyze usage patterns to improve our service

You can control cookie settings through your browser preferences.

Our service is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will delete it immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by email and by posting the updated policy on our website. Your continued use of our service after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us: